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Terms Page

Last Updated on May 21, 2024

Introduction

Welcome to Aguken AI Services Pvt Ltd (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website https://www.aguken.com and the services we provide. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.


1. Who Can Use Our Platform

Our Platform is intended for use by enterprise businesses. By using our Platform, you represent and warrant that you are authorized to act on behalf of your company and have the legal authority to enter into these Terms on its behalf.


2. Account Creation Requirements

To access our Platform, your company must register for an account. You agree to:

    •    Provide accurate, current, and complete information during the registration process.

    •    Maintain and promptly update your account information.

    •    Maintain the security of your account credentials.

    •    Notify us immediately of any unauthorized use of your account.


3. Key Commercial Terms

We offer our Platform on a subscription basis with various pricing plans. Specific terms and conditions, including subscription fees, payment terms, and service levels, will be provided at the time of subscription. By subscribing, you agree to pay the specified fees and abide by the terms outlined in the subscription agreement.

4. Retention of Right to Change Offering

We reserve the right to modify or discontinue our Platform or any part of it at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Platform.


5. Warranties and Responsibility for Services and Products

We provide our Platform “as is” and “as available” without any warranties of any kind, either express or implied. We do not warrant that the Platform will be uninterrupted or error-free, nor do we make any warranty as to the results that may be obtained from the use of our Platform.


6. Ownership of Intellectual Property

All content on our Platform, including software, text, graphics, logos, and images, is the property of Aguken AI Services Pvt Ltd or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of our Platform without our prior written consent.


7. Right to Suspend or Cancel Member Account

We reserve the right to suspend or terminate your company’s account and access to our Platform at any time, without notice, for any reason, including if you violate these Terms or engage in any conduct that we, in our sole discretion, believe is in violation of applicable law or is harmful to us or any third party. This includes, but is not limited to, activities such as spamming, distributing malware, engaging in fraudulent or illegal activities, or any other actions that could harm our Platform or users.


8. Indemnification

You agree to indemnify, defend, and hold harmless Aguken AI Services Pvt Ltd, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that they may incur as a result of or arising from your use of our Platform or your violation of these Terms.


9. Limitation of Liability

To the fullest extent permitted by law, Aguken AI Services Pvt Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use of or inability to use our Platform; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our Platform; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Platform by any third party; or (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our Platform.


10. Right to Change and Modify Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our Platform after any such changes constitutes your acceptance of the new Terms.


11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India and all States, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan, India for the resolution of any disputes arising out of or relating to these Terms or your use of our Platform.


12. Contact Information

If you have any questions about these Terms, please contact us:

    •    Email: info@aguken.com

    •    Phone: +91-9643631161


By using our website, you agree to the terms of these Terms and Conditions.

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Let’s start with automating your reception

Let us handle your reception, so that you can handle customer queries and issues internally with ease of mind!

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Let’s start with automating your reception

Let us handle your reception, so that you can handle customer queries and issues internally with ease of mind!

Get Started Now

Efficient, Empathetic and Smart Agents to handle your reception calls and voice support automatically, end-to-end.

Copyright © 2023-24 Aguken AI. All Rights Reserved

Efficient, Empathetic and Smart Agents to handle your reception calls and voice support automatically, end-to-end.

Copyright © 2023-24 Aguken AI. All Rights Reserved

Efficient, Empathetic and Smart Agents to handle your reception calls and voice support automatically, end-to-end.

Copyright © 2023-24 Aguken AI. All Rights Reserved

Efficient, Empathetic and Smart Agents to handle your reception calls and voice support automatically, end-to-end.

Copyright © 2023-24 Aguken AI. All Rights Reserved