Privacy Policy
Effective Date: 21 May 2024
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Aguken AI Services Pvt Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.aguken.com, and our compliance with relevant privacy regulations, including TRAI regulations and general data protection standards.
1. Information We Collect​
We may collect and process the following information about you:
• Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
• Technical Information: IP address, browser type, operating system, and access times.
• Usage Data: Information about how you use our website, products, and services.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies.
2. How We Use Your Information
We use the information we collect for various purposes, including:
• To provide, operate, and maintain our website and services.
• To improve, personalize, and expand our website and services.
• To communicate with you, including sending updates and promotional materials.
• To comply with legal obligations and regulatory requirements, including TRAI regulations.
• To protect our rights and the safety of our users.
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
• With service providers and partners who perform services on our behalf.
• To comply with legal obligations, such as responding to lawful requests from public authorities, including to meet national security or law enforcement requirements.
• In connection with a merger, acquisition, or sale of all or a portion of our assets.
4. Data Security
We implement robust security measures to protect your information from unauthorized access, use, or disclosure. These measures include:
• Encryption: Data is encrypted during transmission and storage.
• Access Controls: Access to your information is limited to authorized personnel only.
• Regular Audits: Regular security audits and assessments are conducted to ensure compliance with security standards.
5. Compliance with TRAI Regulations
We adhere to all applicable regulations set forth by the Telecom Regulatory Authority of India (TRAI), including guidelines on data protection and privacy. This ensures that your information is handled in accordance with the highest standards of security and confidentiality.
6. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
• Access: You have the right to request copies of your personal data.
• Rectification: You have the right to request correction of any inaccurate or incomplete data.
• Erasure: You have the right to request the deletion of your personal data under certain conditions.
• Restriction of Processing: You have the right to request that we limit the processing of your personal data under certain conditions.
• Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
• Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
• Email: info@aguken.com
• Phone: +91-9643631161
By using our website, you agree to the terms of this Privacy Policy.